Runwood Homes - 2019 Conference Round Up

Runwood Homes hosted their Annual Conference and celebrated a year of success.

The Annual Conference took place on Friday 15 November at The Grove Hotel in Chandlers Cross, Hertfordshire, and showcased the great business news achieved over past six months, some amazing guest speakers and well deserved awards were presented.

Our first speaker up on stage was our COO, Gavin O’Hare-Connolly, who provided an operational overview of the past year and his expectations for the year ahead. Gavin highlighted new talent recruited, improved regulatory ratings, a proactive attitude regarding compliance, avoiding complacency, celebrating diversity and the LGBT+ community, supporting each other, and current and future initiatives for the wellbeing of residents, as well as a streamlined governance plan for the next 12 months.

Following on from Gavin, Sarah Sanders, Business Operations Director, provided a monthly overview of the progression of the Wellbeing strategy over the past year, highlighting the key activities, personal, regional and national celebrations and successful initiatives involving residents, staff and people in the wider communities.

Helen Cottee, long serving Home Manager of Longview care home on Canvey Island, and Stafford Hall care home in South Benfleet, was presented with a beautiful arrangement of flowers to honour her service. We wish Helen all the best in her retirement and thank Helen for her dedication over the years she has been with Runwood Homes.

Paul Gaskell, Director of Wellbeing and Dementia Care, then shared the overall aim of the Wellbeing Lead, the activities and quality of life role in each of our homes; For residents to enjoy talking, laughing, smiling, being kind, looking out for others, being active, engaged and interested in life around them. Paul presented some examples of residents, and staff, comments and stories to showcase the innovation of choice and inclusion for all in our homes.

In addition to Paul’s wonderful presentation, Kieun Kwon, Associate Director of Wellbeing and Dementia Care, spoke about encouraging social prescribing; GP’s, nurses and healthcare professionals referring people to local, non-clinical services to benefit their wellbeing. Social prescribing is something that the Runwood Homes’ Wellbeing and Dementia Services Team relies on when looking after residents’ individual needs and wishes; a very important ingredient in the overall care of residents. Kieun shared tangible evidence, including some really heart-warming, uplifting video footage, on how we are using the idea of social prescribing for our residents.

To celebrate the hard work of our Home Managers and team members, Sue Smith, Director of Marketing and Customer Care, gave thanks to all that keep the cogs in our homes churning, and most importantly, the care of our residents. Sue presented incentive awards to homes who have achieved consistently high occupancy figures in the past 12 months.

High Occupancy Achievement 2019 Awarded to:

  • Broomhills – Leigh Ann Cowling
  • Crowstone House – Ajam Karim
  • Frank Foster House – Cheryl Wright
  • Highview Lodge – Tracey Axten
  • Kathryn Court – Donna Winterborne
  • Wisden Court – Tracey Fletcher
  • Bennett Lodge – Rona Johnson
  • Brewster House – Rose Navarro
  • Carolyne House – Abdul Chirwa
  • Loganberry Lodge – Nikki Totton
  • Madelayne Court – Erin Ruck
  • Park View – Lee Evans
  • The Whitecroft – Denise White
  • Longview – Laura Glyde
  • The Grange – Kerry Coates
  • Woodbury Court – Mel Oliver
  • Low Furlong – Amanda Leitch
  • Park View Warks – Denise Clark
  • Leawood Manor – Zimran Alam
  • Alexandra House – Jade Shea
  • Humfrey Lodge – Georgina Braithwaite
  • The Mill House – Alison Lawrence
  • Windmill House – Julie Aldred
  • Kintullagh House – Julie Ann Jamieson
  • Madelayne Court – Mabel Cole
  • Magherafelt Manor – Siobhan Conway
  • Orchard Lodge – Leanne McGaffin
  • Willow Grove – Michelle Devlin

Our first guest keynote speaker of the day was record-breaking, international Paralympic medal winner, Marc Woods. Marc enthusiastically described how he has faced some difficult challenges and made tough decisions during his life, and his career, but has remained positive and resilient throughout, encouraging our Home Managers to find the similarities or parallels that they might come up against in their role.

Our second guest keynote speaker was Cally Beaton, a successful business woman, who’s transitioned and grown into many challenging roles, including stand up comedy. Cally brought an exciting message about grabbing opportunities, embracing change, and celebrating possibilities and our differences. Her concentration on people and being yourself, for all your qualities, skills and ideas, was absolutely inspiring.

We are proud to announce that Runwood Homes are partnering with Pride in Care to gain the Pride in Care accreditation across our group of care homes. Jim Glennon, from Opening Doors London, the parent organisation of the Pride in Care initiative, spoke to us at the conference, sharing details of our aim to be the first large care home group to reach the highest standard of care and support for older LGBT+ people. 

The anticipated announcement of which care home won our annual Breath of Fresh Air Competition, The Pumpkin Frenzy, was revealed at the conference.

The Pumpkin Frenzy Competition winners:

  • Heaviest Pumpkin Winner - Crowstone House
  • Runner Up Jack-o-Lantern Design - Weavers House
  • Winner of Jack-o-Lantern Design - Leawood Manor

To close off the day, a wonderful run of well deserved awards were presented to our fantastic, hard working team members, of which, the full list of Finalists and Winners can be found below. Thank you to all of our Managers, Directors and Executive Team who joined us for our Annual Conference, and for your continued commitment to enriching and caring for the lives of our residents.

The 2019 Runwood Homes Awards presented at the conference:

  • Team of the Year Award -  Zimran Alam and Team, Leawood Manor
  • Rising Star Award - Leanne McGaffin
  • Rising Star Award - Leanne Braham (Low Furlong)
  • Community Engagement Award - Windmill House
  • Outstanding Environment Award - Bramwell
  • Outstanding Chef Award - Brian White (Clifton)
  • Outstanding Chef Award - Sarita Harris (Park View Warwick)
  • Outstanding Wellbeing Lead Award - Sarah Fardy (Low Furlong)
  • Outstanding Nurse Award - Ildiko Tokes (Clifton)
  • Finalist Outstanding Residential Services Manager Award - Donna Winterborne
  • Outstanding Residential Services Manager Award - Julie Aldred, Windmill House
  • Finalist Outstanding Nursing Home Manager Award - Babu Rangarajan
  • Outstanding Nursing Home Manager Award - Michelle Devlin
  • Outstanding Residential Care Home Award - Bramwell
  • Outstanding Residential Care Home Award - Caldwell Grange
  • Finalist Nursing Home Award - Magherafelt Manor
  • Outstanding Nursing Home Award - Madelayne Court - NI
  • Outstanding Rose Award - Crowstone House 
  • Outstanding Rose Award - Frank Foster House
  • Outstanding Rose Award - Woodbury Court
  • Outstanding Rose Award - Windmill House
  • Finalist Carer of the Year Award - Anna Causova (Kathryn Court)
  • Finalist Carer of the Year Award - John Smith (Waterfield House)
  • Carer of the Year Award Winner - Helen Boffin (Caldwell Grange)
  • COO Award - Alison Lawrence, St Michaels Court
  • CEO Award - Zimran Alam, Leawoood Manor

Please see our gallery of conference photographs below: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gavin O'Hare-Connolly, Runwood Homes' COO, starting the conference by outlining future goals.

Sarah Sanders providing some heartwarming examples of making resident's wishes come true.

Wishing our dedicated Home Manager, Helen Cottee a very happy retirement.

Paul Gaskell captures his audience with an insightful presentation about wellbeing and dementia care.

Crowstone House's Home Manager, Ajam Karin, collects the award for heaviest pumpkin.

Zimran Alam, Home Manager of Leawood Manor, collects the award for best Jack-O-Lantern design.

Kieun Kwon talks about social prescribing, key for the wellbeing of our residents.

Sue Smith, Director of Marketing and Customer Care, presents the high occupancy incentive awards.

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winners. 

High Occpancy Incentive Award winner. 

Guest speaker, Marc Woods, starts sharing his inpirational story up on stage.

Marc Wood; record-breaking, international Paralympic medal winner, capturing our conference delegates.

Cally Woods, successful businesswoman and comedian, making us think about being the best possible version of ourselves.

Jim Glennon, Pride in Care representative, educating our home managers about supporting the older LGBT+ community.

Team of the Year Award -  Zimran Alam and Team, Leawood Manor

Rising Star Award - Leanne McGaffin

Rising Star Award - Leanne Braham (Low Furlong)

Community Engagement Award - Windmill House

Outstanding Environment Award - Bramwell

Outstanding Chef Awards: Sarita Harris, Park View Warwick and Brian White, Clifton. Collected by their Home Managers.

Outstanding Wellbeing Lead Award - Sarah Fardy (Low Furlong), collected by Leanne Braham.

Outstanding Nurse Award - Ildiko Tokes, Clifton, collected by the Home Manager.

Finalist Outstanding Residential Services Manager Award - Donna Winterborne

Outstanding Residential Services Manager Award - Julie Aldred, Windmill House

Finalist Outstanding Nursing Home Manager Award - Babu Rangarajan

Outstanding Nursing Home Manager Award - Michelle Devlin

Outstanding Residential Care Home Award - Caldwell Grange and Bramwell

Finalist Nursing Home Award - Magherafelt Manor

Outstanding Rose Award - Woodbury Court, Frank Foster House, Crowstone House and Windmill House.

Finalist Carer of the Year Award - Anna Causova (Kathryn Court) and John Smith (Waterfield House), collected by their Home Managers.

Carer of the Year Award Winner - Helen Boffin (Caldwell Grange), collected by Manager, Sam Chater.

COO Award - Alison Lawrence, St Michaels Court

CEO Award - Zimran Alam, Leawood Manor.

Gordon Sanders, Chief Executive Officer of Runwood Homes, bringing the day to a close with his final word.

Runwood Homes Board of Directors; Gavin O'Hare-Connolly, COO, Sue Smith, Director of Marketing & Customer Care, Sarah Sanders, Business Operations Director, Gordon Sanders, CEO, Martin Cooper, CFO, Celia Hardill, Director of Nursing, Quality & Operational Performance and Tom Sanders, Director of Construction & Facilities.

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