Silvanna Court care home celebrates new ‘Good’ CQC rating

The team at Silvanna Court care home in Wickford, Essex, have embraced the celebrations, following the positive news on their recent CQC inspection.

The team were overjoyed to receive their improved rating, which saw the service step up from ‘Requires Improvement’ to ‘Good’ in all key areas, following their most recent inspection from the Care Quality Commission.

The CQC report published on the 13^th of May, following an inspection during the month of April 2023, found: “Throughout the day we saw staff interacting with people in a kind and caring way. Staff spoke to people gently and at eye level, offering reassurance when needed. When one person was distressed, staff gave them a hug which they responded well to.”

Observations from the glowing CQC report also noted that the home is “There was a positive culture at the service which was person centred and empowering for people. Staff

were seen to be happy and engaging with people.”

Marina Hudspeth, Home Manager for Silvanna Court, and her wider team have worked exceptionally hard to put strategies and processes in place to improve the service. The team were delighted to see the hard work from everyone in the home reflected in their new official rating.

Marina said: “We have all worked so hard over the last few years at Silvanna Court and we are thrilled to have achieved a positive GOOD rating with CQC in all key areas. I believe that resident, relative and staff involvement in the daily operations has really contributed to our success’.

I am thrilled to have led the team through change and now we are proud to share our success within the home, the community and our health care professionals.”

Silvanna Court Care Home is a high quality, residential care and dementia care home in Wickford, Essex. The care home, which is set over three spacious floors, presents premium facilities and features 83 exquisitely furnished bedrooms. These amenities, along with homely designs, provides residents with a comfortable and welcoming care home environment in which to live. 

For further information, please visit: https://www.runwoodhomes.co.uk/care-homes/care-homes-essex/care-homes-wickford/silvanna-court-care-home-wickford

To read the full report, please visit: https://www.cqc.org.uk/location/1-131482071