Liberty House care home overjoyed with ‘Good’ CQC rating
The team at Liberty House care home in Doncaster, have embraced the celebrations, following the positive news on their recent CQC inspection.
The team were overjoyed to sustain their good rating, which saw the service remain ‘Good’ in all key areas, following their most recent inspection from the Care Quality Commission.
The CQC report published in October, following an inspection during the month of September 2023, found: “People were supported by staff who knew them well, understood their needs and ensured preferences were maintained.” One person said: "I have a key worker and sometimes I see her. If I was worried about anything I would probably speak to her first, she is a very nice jolly person. I think she would sort it out for me and listen to my worries.”
Observations from the glowing CQC report also noted that the home has: “Views and opinions were sought from people, relatives and other stakeholders. The manager was keen to engage with people and told us they would use feedback to develop the service.”
Amanda Hawkes, Home Manager for Liberty House, and her wider team have worked exceptionally hard to put strategies and processes in place to sustain the service. The team were delighted to see the hard work from everyone in the home reflected in their rating.
Amanda said: “We have all worked so hard at Liberty House and we are thrilled to have achieved a positive GOOD rating with CQC in all key areas. I believe that resident, relative and staff involvement in the daily operations has really contributed to our success.
I am thrilled to have led the team through change and now we are proud to share our success within the home, the community and our health care professionals.”
For further information please visit: https://www.runwoodhomes.co.uk/care-homes/care-homes-south-yorkshire/care-homes-doncaster/liberty-house-care-home-doncaster
To read the full report please visit: https://www.cqc.org.uk/location/1-9444210912
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