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Runwood Homes Coronavirus Update - 15 April 2020

Runwood Homes Coronavirus Pandemic Update as of 15 April 2020.

This update aims to provide reassurance and guidance as to the measures in place to best protect the health and wellbeing of our residents and staff during the coronavirus pandemic.

Please be advised that all visits to our homes remains suspended, except in cases of medical professional visits and delivery of essential supplies.

During this unprecedented time, our Home Managers are providing extra support to their teams by daily briefs and guidance literature, provided by the Chief Operating Officer of Runwood Homes, Gavin O’Hare-Connolly, consolidated from the daily Coronavirus Steering Group meeting. The advice and guidance is up to date, in line with the latest from the World Health Organization, Public Health England and the Public Health Agency.

Home Managers are continuing to maintain their good care provisions, supported with regular telephone conference contact with Regional Operations Directors and with members of the Board of Directors. Any queries and concerns are efficiently responded to, and we continue to work proactively in the national efforts to flatten the curve and prevent the spread of the disease.

We continue to see relatively low numbers of positive COVID-19 cases across our group of services at this time. We put robust processes in place from a very early stage in the pandemic with regards to visiting, staff uniform, training, support and PPE. We rely heavily, like the rest of the UK, on distribution and logistics, and continue to lobby for rapid testing across all care homes. We are continuing to urge the UK Government to speed up the roll out of testing across care homes and ensure a considerable drive on this.

The staff team across the group continue to deliver nursing and residential care at a heroic level, of which we are incredibly grateful, and we whole-heartedly thank all our super key workers for their untiring support at this time. It is vital we continue to support all our frontline workers as we now make headway as a country against this battle. We are very proud of our teams.

The Director of Wellbeing and Dementia Services is supporting both the Wellbeing Lead in our homes, responsible for activity and quality of life, and the wider staff teams, helping with ways to cope with anxieties and boosting wellbeing for all. A weekly brief for residents’ wellbeing, includes plenty of extra ideas to provide meaningful engagement and stimulating activities to enjoy as a group, or as one-to-one experiences.

Homes create a weekly activity planner, with residents’ interests and past times in mind, which also includes baking and food prep, arts and crafts, singing and music, fit and fun exercise, bingo, current affairs, games, flower arranging and gardening to name a few. A staff wellbeing brief has been created for staff to refer to, with helpful links to anxiety and wellbeing advice.

Our homes have extra precautionary infection prevention and control measures in place, to best protect both residents and staff, which are being respected and taken very seriously. To best protect our residents, new admissions are not being accepted into our homes if they are positive or displaying symptoms to COVID-19. Each home has an adequate supply of PPE and guidance on use and disposal, and stock takes are reported frequently for proactive replenishment. Staff are also now able to be tested for COVID-19 via the testing centres that have been set up.

Overall, the morale in our homes is absolutely superb. The staff teams are receiving the utmost support from family members and loved ones of residents, as well as people in the local and wider communities, for which we are all grateful. Donations by local businesses, such as flowers and Easter eggs for our homes, have been greatly received by all. We keep our Facebook Page updated daily with snippets from the homes, via our main Runwood Homes Senior Living Page, which has seen such excellent, positive engagement and support, and is also a great way to feel in touch.

Our already existing ‘Tools Down’ initiative, whereby staff from every department stop work to interact with residents for at least 30 minutes a day, has continued, ensuring residents are given attention as individuals, and friendships and companionships within the homes are already established, which has helped to reduce loneliness and improve wellbeing, especially at this time when relatives are unable to visit. Our ‘Forget Me Not’ initiative, sees that residents who choose to remain in their bedrooms or are cared for in bed, are visited regularly for a chat, reading, or to engage in any other activity they wish.

All of our homes have access to at least one tablet, plus a computer and smartphone. A directory was created, published on our website, and kept up to date with details of how to video call with loved ones. All homes have set up a system that works, to keep everyone connected. Photos and updates are sent to relatives in the form of email or message and we have encouraged letters, pictures and photos to be sent to our homes. We’ve had entertainers perform in gardens and on the street for residents, and the holding up of billboard messages from families wishing loved ones a happy birthday. Rainbows have become the icon of the pandemic, and our homes have been creating some wonderful displays.

Every day, the Board of Directors convey to the Group that they are extremely thankful and appreciative of the continued dedication of staff, working with their unrelenting passion and commitment to provide good quality care for some of the most vulnerable people in our society.

Should you have any concerns, please contact a home directly, or for a general enquiry, please email info@runwoodhomes.co.uk. We will endeavour to bring you further updates in line with advice and guidance developments.

Thank you for reading and sincere regards from the Board of Directors of Runwood Homes.

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