Carolyne House

Tel: 01375 843756
Waterson Road, Chadwell-St-Mary Grays, Thurrock, Essex, RM16 4LD

Carolyne House

Our reassuring response to Coronavirus:

We are pleased to say that our home is Covid-free. As such, viewings may take place, and new residents are able to move in safely. We are pleased to enable garden visits for our current residents and their families and friends.

Our kind and compassionate care team has completed bespoke Covid-19 training and our extra precautionary infection prevention and control measures means that we are operating very safely to best protect those we care for.

We continue to follow all Government guidelines and have an ongoing supply of PPE. Covid-19 testing kits are available in addition to the testing already completed, and we regularly monitor the general health of everyone in our home to ensure a good, person-centred service.

Your Care in Our Hands

Carolyne House is a 52 bed home situated in Thurrock, Essex. This spacious home provides expert care for older people, including those living with dementia or in need of general nursing.

We strive to create a homely environment at Carolyne House, and offer extra services to residents such as hairdressing and chiropody. All of the bedrooms are beautifully furnished, with en-suite bathroom facilities. We also have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment.

Our activity programme ensures that residents remain stimulated and engaged, and our activity coordinators take into account resident's hobbies, needs and interests. The activities at Carolyne House are varied and, alongside enjoying themselves, residents can receive a wide range of health and fitness benefits from taking part.

We now have a themed tea room at Carolyne House, designed to enable residents, families and friends to meet in a relaxing, old fashioned tea room environment, and enjoy a day out experience without leaving the home. For more information on the Tea Room at Carolyne House, please see the tab above.

Why Choose Us?

At Carolyne House, our aim is to practise "person centred" care for all our residents, and our trained staff are available 24 hours a day to meet your needs.

We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall.

We take pride in our activities programme, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents.

Mealtimes are, to many, the highlight of the day and all of our meals are made of fresh produce, prepared by our own chefs and catering teams. We undertake to provide a nutritious and balanced diet around your preferences; we like our residents to have a say in what they eat as they did at home.

Choosing a care home can be an intimidating process, so why not come and visit us at Carolyne House? We wish to understand everything that is important to you, so on your visit we will discuss your needs and how best we can meet them, as well as giving you the opportunity to look around and ask questions. If you are unable to visit, we will arrange for a staff member to call on you at your home or other place of your choosing at your convenience. We hope to see you soon!

Tea Room

The Carolyne House tea room is vintage themed, chosen to appeal to the residents. The cafe has a homely and welcoming environment, and our residents enjoy entertaining their family and friends when they visit. In addition to entertaining visitors, our residents also enjoy regular coffee mornings in the cafe, as it provides the perfect place to socialise. 

What our clients have to say about us

My mother is 101 years and 9 months old and extremely frail and vulnerable. She has been in the home for over 3 years. She has been shown friendship, respect and great care throughout those years and is well cared for and now in receipt of excellent nursing care. She is treated with patience and dignity always. As a family we are thankful that she is ending her days in such a compassionate, skilled and caring environment.
Liz F (Daughter of Resident)

Find out more

Please click the button below to
make an enquiry about this home:

Contact Carolyne House


Waterson Road
Chadwell-St-Mary Grays
RM16 4LD

Home Telephone
01375 843756

Home Fax
01375 843548

Dawn Magazine

Our quarterly publication with news and interesting stories from our group of homes.

Dawn Magazine - Issue 27 Cover

Avigail Paguibitan

Avigail Paguibitan

Home Manager, Carolyne House

Welcome to Carolyne House. We are a 52 bedroom residential and nursing home. We provide a friendly and homely environment. We provide a high standard of care, and staff can always be found with a big, welcoming smile. We have lovely, spacious gardens that our residents enjoy, especially during the summer. We also have a very homely tea room for residents to enjoy a cup of tea and snack in. We look forwards to welcoming you at Carloyne House.