The Mill House

Tel: 01603 737107
Mill Road, Horstead, Norwich, Norfolk, NR12 7AT

Very proud to be Awarded CQC Good

The Mill House

Our reassuring response to Coronavirus:

We are pleased to say that our home is Covid-free. As such, viewings may take place, and new residents are able to move in safely. We are pleased to enable garden visits for our current residents and their families and friends.

Our kind and compassionate care team has completed bespoke Covid-19 training and our extra precautionary infection prevention and control measures means that we are operating very safely to best protect those we care for.

We continue to follow all Government guidelines and have an ongoing supply of PPE. Covid-19 testing kits are available in addition to the testing already completed, and we regularly monitor the general health of everyone in our home to ensure a good, person-centred service.

Your Care in Our Hands

The Mill House is a 45 bedroom care and nursing home in Norwich. This spacious Norwich residential care home is a beautifully converted and extended manor house and provides expert residential care and residential dementia care for older people, including those in need of general nursing.

We strive to create a homely environment at The Mill House care home in Norwich, and we provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. All of the bedrooms are beautifully furnished with en-suite bathrooms and TV, and the home has excellent amenities, including comfortable lounges in which residents can relax. In addition, we have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment.

At our Norwich care home, The Mill House, our activity programme ensures that residents remain stimulated and engaged and our activity coordinators take into account resident’s hobbies, needs and interests. Activities include;


 Pamper sessions

 Visits to local pub 


 Coffee mornings

The activities at The Mill House are varied and, alongside enjoying themselves, residents can receive a wide range of health and fitness benefits from taking part. For those who like the outdoors, there is a garden which the residents are free to relax in and enjoy. 

Why Choose Us?

 At The Mill House, our aim is to practise ‘person centred’ care for all our residents, and our trained staff are available 24 hours a day to meet your needs.

 We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall.

 We take pride in our activities programme, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents.

  Mealtimes are, to many, the highlight of the day and all of our meals are made of fresh produce, prepared by our own chefs and catering teams. We undertake to provide a nutritious and balanced diet around your preferences; we like our residents to have a say in what they eat as they did at home.

Choosing a care home can be an intimidating process, so why not come and visit us at The Mill House? We wish to understand everything that is important to you, so on your visit we will discuss your needs and how best we can meet them, as well as giving you the opportunity to look around and ask questions. If you are unable to visit, we will arrange for a staff member to call on you at your home or other place of your choosing at your convenience.  We hope to see you soon! 

Residents take part in Giant Skittles  Residents, their families and carers take part in red nose day

What our clients have to say about us


We found Mill House very welcoming. We were told we could visit any time of the day or night. We were allowed into their kitchen to make tea for mum or ourselves. They certainly had nothing to hide. The staff were very friendly and had my mother's care top of their list. She was always clean and cared for. I have nothing but praise. Sadly my mother passed away on the 26th of April but I feel she was so well cared for in her last two months.

S E (Daughter of Resident)

Find out more

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make an enquiry about this home:

Contact The Mill House


Mill Road
NR12 7AT

Home Telephone
01603 737107

Home Fax
01603 737436

Dawn Magazine

Our quarterly publication with news and interesting stories from our group of homes.

Dawn Magazine - Issue 27 Cover

Mihaita Teleptean

Mihaita Teleptean

Home Manager, The Mill House

Hello, my name is Mihaita Teleptean - Home Manager of The Mill House Care and Nursing Home. I am a Registered Nurse and have well-rounded experience working in the healthcare sector, mainly providing care for elderly residents living with dementia, Parkinsons disease, etc. Our aim at The Mill House is to provide high quality, person-centred care, and those who live with us are always at the very heart of our work.